![]() ![]() ![]() If you run it it says 'creating a restore point, please wait.'. I tried to run Microsoft Fix-it version 50809 which was another option to try. But getting the same errors as shown in 2. I tried both the CD installer and the latest downloaded installer DJ3050_J610_1315-1.exe from the Hewlett-Packard website. I tried to replace the Windows installer, by running the commands 'msiexec.exe /uninstall' and 'msiexec.exe /regserver' (also tried this in safe mode) both for the 32 bits and 64 bits versions. If I reinstall same errors as shown in 2. It then opens the Windows services to check if the Windows installer service is running? Yes it is on my system. It puts then a document 'HP installation failure - MSI 1601' on your desktop.Ī. You are then offered to search for a solution. Contact your support personnel for assistance".Ĥ. This can occur if you are running Windows in safe mode, or if the Windows installer is not correctly installed. The Windows installer service could not be accessed. When you click on the 'Details button it shows But whatever tried it keeps failing with the message 'Install Failed - the software for your printer could not be installed'.ģ. I have been trying to install the printer software for the Deskjet 3050 all-in-one J610a on a Dell E6530 computer with Microsoft Windows 7 professional.Ģ.
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